Terms and Conditions – Thermilate

Purchase of Products

You must be 18 years of age to purchase Products from Thermilate Technologies Ltd. Please read these Terms carefully prior to indicating your acceptance. When you have understood the Terms, please complete your acceptance and order the Products. Thermilate Technologies Ltd reserves the right to substitute like for like quality products, or upgrade your selected product to a similar or equivalent standard or finish in the same style or colour should the advertised item not be available from stock. Any such amendment of product(s) will be made known to you, and agreed by and/or cancelled by you prior to despatch. We endeavour to correspond and act upon your instruction wherever practical. Product suppliers may occasionaly change their livery style to that advertised without affecting the quality of goods, we therefore reserve the right to supply existing stock livery.



Purchase of Product samples

We would like inform both our past and curent customers that we send out a maximum of 3 different colours 100ml each. That means that no matter the quantity that you add on the website we will only be sending out one 100ml sample per colour.




Payment may be made by any of the means stated. Orders are accepted on the condition that products will be supplied at the price ruling on despatch. Thermilate Technologies Ltd uses Secure Socket Layer encryption technology to scramble your sensitive data and provide maximum security over the internet. All prices listed on the website include VAT at the current rate. Higher value telephone orders can be paid for by BACS transfer before goods are released. Please note that we only accept credit/debit cards that are registered/issued in the UK.




Orders are delivered Monday to Friday. Delivery to UK mainland usually takes 2 working days. If any products are out of stock you will be notified at the earliest opportunity. Delivery will normally be by courier. All products must be paid for prior to delivery. Risk shall pass on delivery. If there is any short delivery or damage to goods in transit, this should be notified to Thermilate Technologies Ltd by you with full particulars of delivery. We cannot be financially held liable for delay in delivering the products, however arising we will do our best sort out the situation as soon as possible with the least amount of worry tot he customer.



Satisfaction Guarantee and Returns

If you are not completely satisfied with your Thermilate Technologies Ltd product(s) you must notify us immediately in writing or by telephone. Please see our returns policy. All brands that are mixed to order for you are therefore non-returnable. To ensure you have selected the correct colour, please order a tester before committing to a full order as mistakes are often difficult to rectify.




You may have additional rights under warranties supplied by the manufacturer of the products you order. Please contact us or the manufacturer if you require further information. If Thermilate Technologies Ltd discovers that a price was mis-stated or that a product is out of stock, Thermilate Technologies Ltd will either notify you by e-mail or telephone to give you the option of amending or voiding the sale.



Health and Safety

Thermilate Technologies Ltd makes available in good faith information about its products and with regard to the conditions necessary to ensure that products supplied will be safe and without risk to health when used properly. Any information and advice given should not of itself be considered an adequate risk assessment as may be required under Health and Safety legislation. If You are not already in possession of information concerning the safe use of the products or you become aware of any risk to health and safety, you should contact us, or seek guidance from the manufacturer.



Sale of Goods

All products are believed by Thermilate Technologies Ltd to be of a quality suitable for the purpose and specification for which they are intended. Any defect should be reported to Thermilate Technologies Ltd immediately it is discovered. All technical information in response to any enquiry is given by Thermilate Technologies Ltd in good faith. It will ultimately be for you to satisfy yourself as to the suitability of the product having regard to your own particular situation and site conditions. Thermilate Technologies Ltd accepts no liability for the products supplied, loss of profits, consequential, financial and any other losses.




Your purchase of products from Thermilate Technologies Ltd will be a contract made in England and under English Law. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damage and accordingly some limitations here stated may not apply to you. Your rights are unaffected. Thermilate Technologies Ltd can revise these Terms without notice by posting new Terms on the Thermilate Technologies Ltd site or by notifying you by e-mail. Further purchase of products after such posting or notification constitutes your acceptance of the revised Terms.




Content - Thermilate Technologies Ltd makes no guarantees or warranties to this site or its contents. For the closest colour match we recommend you order a sample pot. Product images may not directly represent the item stocked or despatched when ordered as suppliers and availablilty can change without notice. We will endeavour to notify you if a product has to be substituted and is of a different quality.



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