Shipping Information – Thermilate

Shipping Information

We do our best to send out orders for next day delivery, but sometimes that is not possible, that is why only guarantee a 48 hour delivery, unless we have contacted you to arrange an alternative. Some tester/sample pots are sent via Royal Mail and may take a few days.

 

Deliveries take place Monday - Friday from 8am to 6pm (excluding bank holidays) unless a Saturday delivery has been selected which will be between 8am and 1pm. We cannot specify a particular time unless you have requested a before 12 noon or before 10am service. We do not deliver on a Sunday.

 

Please check all of your order carefully as soon as it has been delivered, and inform us of any missing, wrong or damaged items within 24 hours of receipt. We cannot support a claim to our couriers after this time. Please ensure you store the items you have ordered in accordance with the manufacturers instructions.

 

 

Standard Delivery Charges

Deliveries to UK Mainland cost a standard £5.95 regardless of the amount ordered. If you would like a before 12 noon, before 10am or a Staturday delivery please call our office (01484500715) for a qoute for the additional charge. Deliveries to Channel Islands cost £8.00 per parcel.

 

 

World Wide Delivery Charges

Please call or email the office for a bespoke quote based on you individual requirements.